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Cruzalo: Import from the U.S. to Mexico

Looking for a safe way to shop in the U.S. and receive your purchases in Mexico? Cruzalo is an option you should know about. The company not only ships packages from the United States to Mexico, but also imports products from Canada, Europe, and China.

Is it the only courier service? Of course not, but Cruzalo stands out for its commitment to transparency and responsibility—along with an efficient logistics model that has helped over 10,000 regular buyers.

And unlike other options, Cruzalo is designed for both individuals and businesses. It also offers additional services like package consolidation and multi-address distribution.

Now, how does Cruzalo work to import from the U.S.? That’s what you’ll discover below.

Cruzalo: What It Is and How It Helps You Receive Packages from the U.S. to Mexico

What Is Cruzalo?

Cruzalo is a Mexican company specializing in international logistics and shipping services. In other words, it facilitates the import of products you purchase online from the U.S., Canada, Europe, and China into Mexico.

It’s not a new company—its history as an import and logistics provider spans over 9 years. So you could say it’s a reliable site for getting a mailbox in the U.S.

Additionally, Cruzalo gives you the opportunity to shop on multiple websites, including those that don’t usually ship outside the U.S.

It also offers services such as:

  • Heavy cargo importation: If you need to import large or heavy items from the U.S., Cruzalo offers competitive rates and tailored solutions for this type of shipment.

  • Package consolidation: To help you reduce costs, you can combine several packages into a single shipment once your merchandise arrives in Mexico.

  • Multi-address distribution: Have several recipients? Cruzalo can manage delivery of your products to multiple addresses across Mexico according to your needs.

  • Return management: If a product doesn’t meet your expectations or has issues, the company can also handle returns to your original supplier.

It’s worth noting that Cruzalo verifies the condition of products before shipping them to you.

How Does Cruzalo Work?

If you decide to shop online in the U.S. from Mexico, the company acts as an intermediary—not just receiving the packages at its warehouse but also managing the shipping and delivery to Mexico.

To start, you must register on their website to get your personal mailbox in El Paso, Texas. That’s where your orders will be received before being forwarded to Mexico.

Once you have your mailbox, this is the process:

  • Go to the online store where the product is listed (Amazon, Best Buy, Walmart, or any other).

  • Place your order using Cruzalo’s mailbox in El Paso, Texas as the shipping address.

  • Send the order confirmation and tracking number to Cruzalo’s team.

  • Once your order arrives at Cruzalo’s warehouse, the import process to Mexico begins. The package arrives in Chihuahua City in 2 to 7 business days.

  • In Chihuahua, Cruzalo calculates the total cost of importing.

  • You choose the shipping method and wait for home delivery.

Cruzalo offers these shipping methods:

  • Express (2 to 3 business days)

  • Economical (3 to 5 business days)

If you live in Chihuahua, you can also pick up your package at Cruzalo’s office.

Where Can You Shop?

Cruzalo allows you to import products from various U.S. stores, including:

Of course, this is just a sample list, in addition to platforms from China, Canada, and Europe.

Cruzalo Account Types

With Cruzalo, anyone can send their packages from the U.S. to Mexico—whether you want a product for personal use from retailers like Target or Walmart, or you need bulk orders.

That’s why they offer two plans:

1. Personal

esigned for personal purchases or low-volume imports, ideal for:

  • People shopping for personal use

  • Users importing products in small quantities

  • Small business owners

  • Buyers who don’t need invoices for their merchandise

This option gives you access to a mailbox, and registration is free.

2. Business

If your goal is to import from the U.S. for commercial purposes, this is the plan for you.

The business plan is intended for:

  • Companies needing inventory for resale

  • Businesses that need to invoice both the product and the import service

  • Entrepreneurs importing in larger volumes

  • Online stores that must meet tax and customs requirements

In this case, Cruzalo imports and pays the supplier on your behalf. As a result, you receive two invoices: one for the purchase and one for the logistics service.

However, this plan is paid, and you’ll need to request a quote to know what’s included.

How Much Does Cruzalo Charge to Import from the U.S. to Mexico?

Cruzalo’s service cost is calculated by adding:

  • The import fee into Mexico

  • Handling and transport of the merchandise

  • Final shipping to your home

Of course, this cost is separate from what you pay for the products in the original store.

If you want to know the total amount you’ll pay, you’ll need to use their quote tool to estimate the service cost.

Conclusion

Cruzalo is a solid alternative if you want to shop in the U.S. and receive your orders in Mexico in a secure, fast, and simple way. This is thanks to the El Paso address they provide and their comprehensive import process.

Moreover, with their plans for both individuals and businesses, you can access U.S. products without complications.

Looking for more convenience in your online purchases?

Use the DolarCard from DolarApp and pay in digital dollars for your orders at any U.S. store that accepts Mastercard. That way, you avoid foreign currency conversion fees charged by local banks.

In essence, with our card, you can better manage your budget for international purchases.

Don’t have it yet?

Order it now through the app and make the most of your shopping in the U.S. from Mexico.

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