If you've already spoken with us and didn't receive a satisfactory response, our Ombudsman is the dedicated channel for addressing unresolved issues related to our products and services in Brazil.
It is open from Monday to Friday, except public holidays, from 9am to 6pm.
Email us at ouvidoria.br@dolarapp.com and provide the CPF and date of birth you registered at DolarApp to help identify your account.
